There are two pieces of info that are needed when applying for ADSL service that many applicants do not have: the phone line's meigi-nin (name-of-record) and whether the line is analog or ISDN. This worksheet provides a guideline for calling NTT to get that information.

Before calling, you may want to print this page and fill in your phone number and name Steps 3 and 4. Also, it is suggested that you read through all the steps before dialing.

1. Call NTT in English at 0120-364-463 or Japanese at 116.


2. When you have the 116 operator on the line, ask for his/her name (the 116 operator, not the interpreter).
   Enter operator's name:


3. Tell the operator you want to verify the denwa meigi-nin on:
   (Enter phone number: )


4. Tell the operator that it's a foreign name so you're going to spell it (rather than just saying it):
   (Enter meigi-nin name being checked:)

Note: some operators are decidedly not helpful in these checks and will try to refuse to accept the spelling by saying they only verify names, not spelling. If your operator does that, ask him/her if the meigi-nin is registered in katakana or romaji.

If romaji (as they usually are), then insist that since it is the roman spelling of the name that is registered not sound, it cannot be verified on sound alone. Point out that he/she surely learned in school that the spelling of foreign words does not match the sound. NTT operators are apparently instructed to never hang up on a caller, so you can just keep insisting until they give in. Or, call back and get a more helpful operator.
Enter actual registered meigi-nin if different:

5. Once the meigi-nin is determined, if you know that your line is 'analog,' then skip to Step 6. If you're not sure, this is a good time to ask whether the line is:
   
   Analog --or-- ISDN (Circle one)
   
   If the operator says the line is analog, then you may end the call. If the operator tells you that it is ISDN (or 'INS-64' as NTT calls it), ask if the service is:
   
   Lite --or-- Not Lite (Circle one)
   
   If the service is ISDN, note that on your application and also indicate if it's Lite or not.