How to Cancel Flet's with OCN

Q. How do I cancel Flet's?

A. To cancel your Flets service, call NTT and OCN at the numbers below. It is recommended that you start the process not later than the 15th of the month (and earlier is better).

Contact Numbers

Following are telepone numbers you can use to cancel your NTT Flet's Hikari and ADSL with OCN internet access services.

NTT Telephone and Flet's Support

9:00 AM - 5:00 PM (Monday-Friday)
0120-364-463 (from NTT landlines only)
(Note: this line is almost always busy. Calling at exactly 9:00 AM before the line has a chance to get too long is recommended.)

OCN Support:

Hours: 9:00 AM - 9:00 PM
Note: To reach an English speaker, push the Menu number shown a few seconds after the Japanese recording starts.*
Technical: 0120-047-860 Menu: 6
Other: 0120-506-506 Menu: 8

*If pushing the menu number has no effect, try pushing the star button first and then the menu number.

Arranging for Mail Forwarding

Probably the easiest way is to go to arrange for your mail to be forwarded to your friend or company. Go to any post office and ask them for a tenkyo-todoke (Change of Address Notice).

After submitting the Change of Address form, your bills will go to the new address. If you have been paying at the bank and close the account then, when collection fails, NTT will send statements by mail which can be used to make payments.

Note, however, that the post office will not forward mail outside Japan.

Introducing BBapply.com to Your Successor and Friends

I hope this helps and I hope you have been satisfied with Flet's and OCN and my English support for getting connected. If so, I hope you will be so kind as to introduce me to your successor in your job, if possible, and/or your friends and associates. Here is a link to my BBapply.com website. I hope you will be so kind as to bookmark that page and pass the link to them.

Best wishes!

Jimmie

Back to the FAQ

For fine print, important notices, disclaimers, etc. please click here.