Japan BroadBand FAQ
Notice: This FAQ is not an official FAQ for NTT, Yahoo! BB or any other service that may be mentioned here. For official FAQ answers, please visit the web sites of the resprective companies.
General Questions
System Requirements and Availability
Q. How can I check to see if broadband access is available where I live?
Q. ADSL requires an analog line. How can I tell if my phone line is analog or ISDN?
Q. What are the minimum hardware and software requirements to use broadband?
Q. My computer doesn't have a LAN port and it's not running in Japanese. Will Japanese parts work? How can I upgrade it to use broad band?
Choosing and Applying for Service
Q. How can I check my distance from the server?
Q. Is it true I don't need a credit card to use Yahoo! BB or NTT Flet's with OCN?
Q. I'm confused by all the choices. Which service should I apply for?
Q. To get broadband on an NTT line, I need the phone line's meigi-nin. What is that, why do I need it, and how do I get it?
Q. I have ADSL service now. How can I change to another company?
Other Questions
Q. How do I check the speed of my internet connection?
Q. What do customers and other web sites have to say about BBapply?
Q. Why isn't the BBapply.com web site more, uh, fancy?
Q. How do I cancel my internet service?
Q. How do I transfer my internet connection to someone else?
Q. Why is using an ISP-provided Email address A Bad Idea?
Yahoo! BB FAQ
(Unofficial)
Applying for Service
Q. Which speed should I order?
Q. Is it better to get Yahoo! BB with or without NTT phone service?
Getting Connected and Using Yahoo! BB
Q. I've just applied for Yahoo! BB ADSL. Now what happens?
Q. How do I configure my computer to use Yahoo! BB (Mac OS X or Windows XP)?
Q. How do I configure my Yahoo! BB email account?
Q. How much does it cost to call mobile phones using Yahoo! BB's IP phone service, BBPhone?
Yahoo! BB Account Matters
Q. How do I register my Yahoo! BB account?
Q. How do I pay for Yahoo! BB?
Q. My Yahoo! BB internet connection stopped working. What should I do?
Q. How can I contact Yahoo! BB?
Q. How do I move Yahoo! BB to my new address?
Q. How can I cancel Yahoo! BB?
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This FAQ is presented by BBapply as a part of its service to expat foreigners and their family who are resident in Japan in the hope it will help make living, working or studying, and raising a family in Japan a bit easier.
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